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  • 1.  Voce Barge In/Supervisor Barge in

    Posted 05-22-2024 10:59

    Has supervisor barge in/voice barge in been implemented in Genesys cloud


    #QualityManagement

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    David Regis
    Sabio Ltd
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  • 2.  RE: Voce Barge In/Supervisor Barge in

    Posted 26 days ago

    Not yet.  Slated for 7/22, but please don't hold your breath for that.  Been waiting for over 3 years.



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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