Genesys Cloud - Main

Are we able to do a voice campaign for different countries? We are located in the US, but may want to do a voice campaign for other countries like Europe or Brazil. Second part to that, are we able to do a  campaign mixed with different countries? Ex. so the list we upload will have US, France, and Mexico numbers

#Outbound
#Unsure/Other

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Tommy Oudavanh
ISN Software Corporation
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Yes, totally possible, especially with the fact that you can change the outbound caller ID based on a column in your contact list.  With the new Contact List Builder, you could have a single list split out to sub-lists that feed different campaigns as well.   

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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
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