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  • 1.  Voice Survey multi-language support

    Posted 02-28-2025 17:06
    No replies, thread closed.

    I am looking to build a flow to support surveys in multiple languages, sorry am new to the voice survey flow, for supported languages it appears that only one allowed in the flow. Has someone built a voice survey flow to support multiple languages?


    #ConversationalAI(Bots,AgentAssist,etc.)

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    Brian Moran
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  • 2.  RE: Voice Survey multi-language support
    Best Answer

    Posted 03-03-2025 12:03
    No replies, thread closed.

    Hi Brian,

    Interesting question.  I would have thought you could use the Set Language action to change the language before it enters the Voice Survey, but I will let someone with better architect and Voise Survey knowledge in the community confirm this. 



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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    Original Message


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