rsosa | 2022-02-04 13:35:45 UTC | #1
Hello,
In a Genesys Engage environment, I am asked to make a web service to make an outbound call that will execute an IVR.
My first thought is to make this web service to add a record in a calling list table and an outbound campaign will make the call.
I was wondering if there are other ways to acomplish this, making my web service perform the call and know if the call was answered.
Thank you in advance.
Jerome.Saint-Marc | 2022-02-07 14:58:48 UTC | #2
Hello,
This forum is about the Genesys Cloud platform.
For questions related to Genesys Engage (On-Premise), you may post your question on the Genesys Engage On-Premise Community forum.
Regards,
rsosa | 2022-02-07 15:38:32 UTC | #3
Ok, thank you.
I thought it made sense to write it here thinking about some web service or method in the plaform sdk that was able to make a call and asociate it to a IVR.
Thank you again.
system | 2022-03-10 15:39:30 UTC | #4
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This post was migrated from the old Developer Forum.
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