STA Round Table – Register now and join the chat!
Hey Community Members,
On the 1st February the WEM Community is holding a live round table for Speech & Text Analytics!
This session is designed as your time to talk with WEM experts and ask any questions you have about Speech & Text Analytics.
In our first hour session, the WEM Experts for Speech and text Analytics from Genesys will get together to talk about the benefits and best practices, this is your time to chat with them and with amongst each other and ask any questions you have about Speech & Text Analytics.
Some Topics to learn and chat about are:
- Topic spotting and tagging
- Topic manager built-in library and customer topics
- Customer sentiment scoring
- Acoustic Analysis
- Content Search and Sensitive Data Masking
- Agent Empathy Analysis
- Topic miner
- Topics and sentiment trends view
Whether you are an existing customer who is interested in getting the most out of your existing solution or a potential customer who is looking to better understand Genesys Cloud WEM capabilities, we encourage you to attend and hear first-hand from the team responsible for this industry-leading WEM solution!
All I can say is, don't miss out, join the WEM Community and spread the word to your colleagues, register NOW
#Unsure/Other
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Tracy
Genesys
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