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  • 1.  WEM - Shift Trade Alerts not working for WEM Admins

    Posted 05-31-2024 09:27
    No replies, thread closed.

    Our (2) WEM administrators are not receiving the 'Shift Trade' alerts although every WEM permission is enabled.  Any thoughts on what else to check?  Thanks in advance. 


    #QualityManagement
    #Reporting/Analytics
    #SystemAdministration

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    Steven Strom
    Financial Industry Regulatory Authority, Inc.
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  • 2.  RE: WEM - Shift Trade Alerts not working for WEM Admins
    Best Answer

    Posted 06-05-2024 15:08
    Edited by Samuel Jillard 07-05-2024 09:18
    No replies, thread closed.

    Shift Trade edit permission is what is necessary. That permission is division aware so I would check that there is not some division config issue.

    We also cap those notifications to 250 receiving individuals. On rare occurrences we have seen issues where someone has accidentally added that permission to some default role with hundreds of individuals. So another thing to check is that you don't have more than 250 people with that permission.

    If nothing obvious, then I would recommend opening a support ticket.



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    Jay Langsford
    VP, R&D
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