Workforce Engagement Management

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  WEMay is just around the corner....

    Posted 04-17-2024 07:48
    Edited by Tracy Vickers 08-04-2025 05:28
    No replies, thread closed.

    WEMay is nearly here and to change it up this year our focus will mainly be on AI in WEM so.....WEMay this year will be known as (drum roll, please)

    WEMAI (see what we did there 😁).

    We will be updating you of what the Month will look like very soon - so keep an eye out!   

    But just to get in the mood, we are kicking off our WEMAI month and hosting a Performance & Gamification Round Table on the 1st May

    Discover how gamification can revolutionize workforce management. From boosting agent motivation to enhancing performance metrics, our experts will cover it all!

    Topics:
    ✅ Performance metrics
    ✅ Coaching and feedback
    ✅ Learning modules
    ✅ Gamification
    ✅ Leaderboards & scorecards

    Don't miss out! Reserve your spot now and learn from the best in the industry. Whether you're an existing customer or new to Genesys Cloud WEM, this webinar is a must-attend event.

    Come and join us, don't forget this is a Round Table and we like you to bring your questions for our Experts!

    See you there!


    #Workforce Management
    #Forecasting
    #Gamification
    #SpeechandTextAnalytics

    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 2.  RE: WEMay is just around the corner....

    Posted 04-17-2024 07:57
    No replies, thread closed.

    Hello Tracy,

    Can you add the actual hyperlink here, I am unable to click onto the URL and get a blocked message.

    Thank you,

    Anthony



    ------------------------------
    Anthony Cedrone
    Individual Only Contact Account
    ------------------------------



  • 3.  RE: WEMay is just around the corner....

    Posted 04-17-2024 08:15
    No replies, thread closed.

    Thanks, Anthony - I think it was a dud link!

    I have updated it but here is the link:

    WEM/EX Knowledge Hub Round Tables | Speech & text Analytics (genesys.com)



    ------------------------------
    Tracy
    Genesys
    ------------------------------

    Original Message


  • 4.  RE: WEMay is just around the corner....

    Posted 04-17-2024 10:10
    No replies, thread closed.
    Thank you very much!  



    Original Message


  • 5.  RE: WEMay is just around the corner....

    Posted 04-25-2024 06:16
    No replies, thread closed.

    WEMAI is just around the corner (where has this year gone already!) don't forget to register for our Performance & Gamification Round Table on the 1st May!



    ------------------------------
    Tracy
    Genesys
    ------------------------------



  • 6.  RE: WEMay is just around the corner....

    Posted 04-30-2024 18:56
    No replies, thread closed.
    Hi,

    I am so looking forward to the event, I registered but didnt get the invite.  

    Can someone share the meeting link please?

    Thank you,

    Anthony



    Original Message


  • 7.  RE: WEMay is just around the corner....

    Posted 05-01-2024 03:31
    No replies, thread closed.

    Hi Anthony,

    I will check you are on the registrant list and share the link with you.

    Looking forward to seeing you later 😊



    ------------------------------
    Tracy
    Genesys
    ------------------------------

    Original Message


Related Content