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  • 1.  We're not "mad" for nominating this April rockstar!

    GENESYS
    Posted 05-10-2023 11:32
    Edited by Matt Lawson 06-13-2023 11:14

    We didn't need to go too far down the rabbit hole to find this epic rockstar. This headliner has topped the Genesys community since 2003! Yep, you read that right – this inductee's first post in the community was twenty years ago.

    While there are so many reasons this person has been nominated – from the 4890 posts created to having 84 best answers to community questions – a fellow member @Joe Ulrich  had this to add: I just watched an awesome episode of Genesys Cloud Q&A Show labeled Developer Tools. (Our rockstar) was absolutely expert level in his knowledge and delivery of the information."

    But we are late, late, for a very important date, so let's reveal our Community Rockstar Inductee for April: Genesys Pro Services consultant @George Ganahl

    If you watch the Q&A Show, you'll know that George is a recurring star, and also one of our Above Average Joes. In the show, he loves to wear different hats literally and figuratively, so this poster designed by @Ashok Natarajan really captures the whimsy:

    Mad Hatter poster



    George, thank you SO very much for your decades of service to the Genesys community. You really are a perfect example of "the best way to explain it, is to do it!" Congratulations and please pick your prize from the Prize Wall.

    If any of you reading this are "curiouser and curiouser" to know how to nominate a member (or two) that really stand out in the community, click here!  Not only will they get an amazing custom-made poster, but they'll also be adorned with a new rockstar profile badge, ribbon, and get to take home a Prize Wall item of their choice. There are no limitations on how many members you can nominate, so show your fandom today! 

    Rock On.


    #Unsure/Other

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    Nicole Milliken
    Genesys - Employees
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  • 2.  RE: We're not "mad" for nominating this April rockstar!

    Posted 05-10-2023 12:43

    Most people probably don't know, but George managed (I believe he actually started?) the forums for Interactive Intelligence. As such, he is arguably the first member of the community 😜
    This is very much deserved. I used to work for Genesys (and before that Interactive Intelligence) alongside George in the Education department. Many of us felt that there were actually multiple George's as it didn't seem possible for one person to be as responsive, knowledgeable and helpful as his is!
    One memorable example (for me) was when I was teaching a class onsite in Finland (Dialer, if I recall). One of my students had a question which I couldn't answer and we had already discussed George's abilities and decided to put him to the test. I emailed him at what would've been about 3:00am his time and we had a response within an hour. (That response included screenshots, so wasn't even from his phone, but his PC 😲)
    George's support is legendary.
    Thank you George!



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    Paul Simpson
    Eventus Solutions Group
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  • 3.  RE: We're not "mad" for nominating this April rockstar!

    GENESYS
    Posted 05-11-2023 09:27

    Great story, Paul! Thanks for sharing.

    It may go without saying that George means a lot to the community, and I cannot speak more highly of a colleague than George. Since my first day at Genesys, George has been an incredibly generous collaborator and friend. The community team was thrilled when George finally got a a nomination so that we could give him the official rockstar status. 

    I encourage everyone who has benefited from the community to drop us a Rockstar Nomination. We have some exciting upgrades coming to the program, and our Rockstars really appreciate the recognition, not to mention their prizes and posters. So if you have a moment, please give a quick thanks to someone who has helped you.

    Rock on,

    Matt



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    Matt Lawson
    Genesys - Employees
    Online Community Manager
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  • 4.  RE: We're not "mad" for nominating this April rockstar!

    GENESYS
    Posted 05-12-2023 12:00

    Great memories from lots of long hours together, Paul!

    I cannot claim to have started Community back in the day - that would have been Rick Hullinger. However, I became an admin early on and never quite shook the responsibility until Matt Lawson became the real Community admin full time.



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    George Ganahl GCP (Genesys Cloud), CCXP
    Principal PS Consultant
    Genesys
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