Certification and Training

Hi Team, 

Will love to know what certifications and training is available related to Workforce Management in Genesys that I could take advantage of. 

Best Regards, 

Hi, 
I am working toward one right now. See if this link helps. You could browse the catalog of courses if you are not already enrolled . 
Genesys Cloud CX: Workforce Management Certification - Genesys Beyond

Hi Jairo,

Here is a link to our catalog with courses on the topic of Workforce Management: https://beyond.genesys.com/explore/search;s=workforce;p=1

And here is a link to our certification for Workforce Management:

https://beyond.genesys.com/explore/course/genesys-cloud-cx-workforce-management-certification