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Hi All again,

I'm working with SIP Headers in incomnig call from external application and I create this flow

I want to get UserCode in a SIP Header, in this case X-Usercode. I use "Get SIP headers" to get this headers and after that I want to PLay the user Code to the caller, but I can play only the User Code. It's mean. I use this:

But I always listen Your User code is: "X-Usercode 111111"

Are there any way to reproduce only the code 111111. I just try another nodes to extract de code but I don't have success.

Any can help me with this?

Best regards,

Hi Sergio,

One time ago I needed it and had to use the User-To-User. Custom fields were very well in Genesys Engage/on-premise but this a new feature in Genesys cloud: https://help.mypurecloud.com/releasenote/october-25-2023/, GREAT!!

Can you test data in API Genesys, if available through endpoint Genesys Cloud, Architect will see it too.

https://developer.genesys.cloud/platform/preview-apis#get-api-v2-telephony-sipmessages-conversations--conversationId-

https://developer.genesys.cloud/platform/preview-apis#get-api-v2-telephony-sipmessages-conversations--conversationId--headers

At,

Hi All again,

I'm working with SIP Headers in incomnig call from external application and I create this flow

I want to get UserCode in a SIP Header, in this case X-Usercode. I use "Get SIP headers" to get this headers and after that I want to PLay the user Code to the caller, but I can play only the User Code. It's mean. I use this:

But I always listen Your User code is: "X-Usercode 111111"

Are there any way to reproduce only the code 111111. I just try another nodes to extract de code but I don't have success.

Any can help me with this?

Best regards,

Hi All again,

I'm working with SIP Headers in incomnig call from external application and I create this flow

I want to get UserCode in a SIP Header, in this case X-Usercode. I use "Get SIP headers" to get this headers and after that I want to PLay the user Code to the caller, but I can play only the User Code. It's mean. I use this:

But I always listen Your User code is: "X-Usercode 111111"

Are there any way to reproduce only the code 111111. I just try another nodes to extract de code but I don't have success.

Any can help me with this?

Best regards,

You maybe able to do something like:

ToString(GetJsonObjectProperty(Task.Usercode, "X-Usercode"))

Hi All again,

I'm working with SIP Headers in incomnig call from external application and I create this flow

I want to get UserCode in a SIP Header, in this case X-Usercode. I use "Get SIP headers" to get this headers and after that I want to PLay the user Code to the caller, but I can play only the User Code. It's mean. I use this:

But I always listen Your User code is: "X-Usercode 111111"

Are there any way to reproduce only the code 111111. I just try another nodes to extract de code but I don't have success.

Any can help me with this?

Best regards,

Thanks Vaun,

 but this didn't work. 

Any other Idea. I suppose it must be any way to process this, but I can found in documentation resources or in the community threads.

Best Regards,

You maybe able to do something like:

ToString(GetJsonObjectProperty(Task.Usercode, "X-Usercode"))

Hi All again,

I'm working with SIP Headers in incomnig call from external application and I create this flow

I want to get UserCode in a SIP Header, in this case X-Usercode. I use "Get SIP headers" to get this headers and after that I want to PLay the user Code to the caller, but I can play only the User Code. It's mean. I use this:

But I always listen Your User code is: "X-Usercode 111111"

Are there any way to reproduce only the code 111111. I just try another nodes to extract de code but I don't have success.

Any can help me with this?

Best regards,

Hi Sergio

As discussed separately offline, try this in your play audio:

ToString(GetJsonObjectProperty(ToJson(Task.UserCode), "X-UserCode"))

There's probably another way but the "issue" here is that the response from the Get SIP Headers goes into a collection.  So we first need to turn that into a "regular" JSON format (ToJson).  If X-UserCode has other items in it's array you'll need to add the index position there like:

ToString(GetJsonObjectProperty(ToJson(Task.UserCode), "X-UserCode")[0])

Thanks Vaun,

 but this didn't work. 

Any other Idea. I suppose it must be any way to process this, but I can found in documentation resources or in the community threads.

Best Regards,

You maybe able to do something like:

ToString(GetJsonObjectProperty(Task.Usercode, "X-Usercode"))

Hi All again,

I'm working with SIP Headers in incomnig call from external application and I create this flow

I want to get UserCode in a SIP Header, in this case X-Usercode. I use "Get SIP headers" to get this headers and after that I want to PLay the user Code to the caller, but I can play only the User Code. It's mean. I use this:

But I always listen Your User code is: "X-Usercode 111111"

Are there any way to reproduce only the code 111111. I just try another nodes to extract de code but I don't have success.

Any can help me with this?

Best regards,