Genesys Cloud - Main

Is there any way to determine what order custom attributes appear in a Genesys workitem? In using the API, I can't seem to get my custom attributes to order in any particular way when the workitem is created and it creates a bit of a jumbled mess to find attributes.

I was also looking for this. There is an idea in the portal. https://genesyscloud.ideas.aha.io/ideas/CEWI-I-53

Is there any way to determine what order custom attributes appear in a Genesys workitem? In using the API, I can't seem to get my custom attributes to order in any particular way when the workitem is created and it creates a bit of a jumbled mess to find attributes.