Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Wrap Code Sorting Options

    Posted 02-15-2024 17:25
    No replies, thread closed.

    Does anyone know if you can sort wrap codes in alphabetical order?


    #Omni-ChannelDesktop/UserInterface


  • 2.  RE: Wrap Code Sorting Options
    Best Answer

    Posted 02-18-2024 23:24
    No replies, thread closed.

    Surprisingly, I found nothing on this on the ideas site, so I created one for you:  Allow sorting of wrap-up codes | Genesys Cloud Ideas Portal (aha.io)



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


Related Content