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Mrs. Jesica Poliszczuk

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whatsapp json respones

Posted By Jesica Poliszczuk 01-29-2026 08:06
Found In Egroup: Genesys Cloud - Developer Community! \ view thread
Hi everyone, We're currently working with a third-party provider to integrate WhatsApp with Genesys Cloud. They've asked for sample outbound message payloads (JSON) for: Quick replies Button replies Date picker Does anyone know how to obtain or generate the JSON payloads Genesys sends for ...

External tags for outbound calls

Posted By Jesica Poliszczuk 12-05-2024 17:05
Found In Egroup: Genesys Cloud - Main \ view thread
Hi! We are trying to assign an external tag to each call made by a campaign, even busy, or disconnects. We were thinking about adding it through a call rule, but we need the interaction id. Is there another way to tag the calls? Thanks! Jesica #Outbound ------------------------------ ...

RE: Skills Based Dialing for Preview & Progressive Campaigns - Beta

Posted By Jesica Poliszczuk 11-23-2023 09:49
Found In Egroup: Genesys Cloud CX - Beta HQ \ view thread
Hello, can we still join? Thanks. ------------------------------ Jesica Poliszczuk Hy Cite Enterprises, LLC ------------------------------

RE: SMS Campaigns to Latin America Failing

Posted By Jesica Poliszczuk 06-18-2023 18:47
Found In Egroup: Genesys Cloud - Main \ view thread
Thank you very much Jody, Do you know when it will be removed? We need it asap. I really appreciate your help with this. Jesica ------------------------------ Jesica Poliszczuk Hy Cite Enterprises, LLC ------------------------------

RE: SMS Campaigns to Latin America Failing

Posted By Jesica Poliszczuk 06-10-2023 11:55
Found In Egroup: Genesys Cloud - Main \ view thread
Thank you Robert. I will. ------------------------------ Jesica Poliszczuk Hy Cite Enterprises, LLC ------------------------------

RE: SMS Campaigns to Latin America Failing

Posted By Jesica Poliszczuk 06-09-2023 14:08
Found In Egroup: Genesys Cloud - Main \ view thread
I tried different formats, but still I am getting an invalid number error. It is only working for US and DR, both have +1 as country code. Do you know if messages campaigns for latin america are working for any client? Thanks. ------------------------------ Jesica Poliszczuk Hy Cite Enterprises, ...

RE: SMS Campaigns to Latin America Failing

Posted By Jesica Poliszczuk 06-09-2023 12:44
Found In Egroup: Genesys Cloud - Main \ view thread
Thank you Robert! I tried your suggestion but it´s still failing as invalid number. It is working for Dominican Republic and US, but not for the rest of the countries. It is weird, because individual messages are sent ok, but not through a campaign. Thanks again. ------------------------------ ...

SMS Campaigns to Latin America Failing

Posted By Jesica Poliszczuk 06-02-2023 12:45
Found In Egroup: Genesys Cloud - Main \ view thread
Hello Everyone! Could someone help me with the configuration of outbound sms campaigns for lating america ? I tried different number formats but I always get "Invalid number" error message. I can manually send sms to those countries, but it is not sending sms through a campaign. I am using the the same ...