Posted By
qasim chaudhry
04-01-2026 13:14
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Genesys Cloud - Main
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Genesys doesn't currently support a formal AVA-to-AVA chaining feature. Instead, AVAs are used within bot flows, with Architect calling AI Guides during execution. There are two options: The recommended approach is one AVA managing the entire request, using reasoning and actions across systems. Or ...
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