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Ms. Bec Hennessy

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RE: Introduce Yourself! (New for 2026)

Posted By Bec Hennessy 04-02-2026 00:19
Found In Egroup: Welcome Community \ view thread
Hi! I'm Bec I'm the Training and Support Coordinator for the Black and White Cabs Call Centre in Australia. We are located in Brisbane and relatively new to Genesys, though it has made so many of our processes easier and more streamlined. I am interested in Quality Evaluations and Knowledge Management ...

RE: Favourite book of all time

Posted By Bec Hennessy 04-01-2026 23:57
Found In Egroup: Genesys Casual \ view thread
I also don't read much these days, but China Mieville's Perdido Street Station is one of favourites (I struggle to pick a favourite of all time!) He is from the UK actually :) ------------------------------ Bec Hennessy Training & Support Coordinator ------------------------------