AMA

Join us for regular AMAs where experts address community questions in real time.





AMA is an acronym for "Ask Me Anything!" It's an emerging interview style where the person of interest does not take questions from one person,

but from members of an online forum, instead. The idea being that everyone has their chance to ask questions and the expert or person of interest
replies to those questions during the specified timeframe. 


What can I ask questions about?


 - A product, feature, or functionality 
                       - The speaker's talents, interests, or favorite tools 
   - A sticky issue you're trying to solve 
                  - Whatever else you've been wondering about!


How do I ask a question? No video or audio, simply post your question in the
community for a chance at receiving an expert response.


What if I can't make it to the AMA? No problem! You can post your question ahead of
time using the AMA tag and revisit our expert's responses after the event. 

Still on the fence? Here's why the community loves AMAs.


k2bvqXXSJGlJco83d3OQ_temp.png XHac3LrTR7mv0tiq1YQj_temp.png
approve.png

Access to Experts

Time Sensitive

New Topics Each Time

Hear from Genesys Gurus who are excited to
share their knowledge and expertise.
No question is too big or small—our experts want to hear them all!
And without the need for audio or video, anyone can easily participate.
Our experts and the topics they discuss change constantly.
Be sure to send us your ideas to make your voice heard. GenesysCommunity@Genesys.com

Schedule of Upcoming AMAs:

Check back for future events.

Join us for the event, ask a question, and get entered to win a prize!


Have an idea for an AMA? Share it! Email us: GenesysCommunity@Genesys.com

Questions?

Feel free to ask any questions you have about the AMA process and share any suggestions you may have about how to improve the AMA experience in the Genesys Casual Community.

We'd love to hear from you.

Latest Discussions List

  • Posted in: Welcome Community

    Here are some quick links and even speedier blurbs to kick off 2026. Announcements Two contests to start the new year: Coming soon! Trivia Tower - Genesys Features Rewind (January 14th - 16th) Big Game Prop Bets (January ...

    1 person likes this.
  • Posted in: Welcome Community

    To end the year, here are some record-breaking threads from your favorite communities, plus quick links and even speedier blurbs for this week's highlights across the Genesys Community! Announcements Two contest to start ...

    3 people like this.
  • Posted in: Welcome Community

    hi, @Joaquin Garcia Fink , welcome!! ------------------------------ Cesar Padilla INDRA COLOMBIA ------------------------------

    2 people like this.
  • Posted in: Welcome Community

    Welcome aboard Joaquin! Glad that you're here! The Community is a treasure trove of useful knowledge as well as great people. ------------------------------ Jason Kleitz Online Community Manager/Moderator ------------------------------

    2 people like this.
  • Posted in: Welcome Community

    Hi Community, Genesys freshman but more senior Customer Success Manager here. Passionate about driving AI engagements and being a catalyst for meaningful change. I enjoy helping turn ideas into outcomes. I am excited to learn from other Genesys customer ...

    1 person likes this.

Polls