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For me, it would be "People and Places" by Journey. Here's a sample of the lyrics: Do you see the faces Round and 'round the places? Are they people that you want to know? Do you see the faces Running 'round to different places? Are they ...

This is still on schedule for release tomorrow. By default, the modern Jabra integration is enabled. For those having issues, you can enable the legacy Jabra integration through a registry entry like other similar optional mechanisms, so that depending ...

I tend to reach for the APIs first because most of what I do involves using Postman. I've written a lot of Python scripts, also, and I don't believe there's a CLI implementation for Python yet (I would love to be wrong about that, although the Python ...

I'm primarily focused on digital in my day-to-day activities and it seemed to me like most of the questions had to do with voice flows. If you're not familiar with voice flows (inbound voice, outbound voice, bot flows, etc...) I would pay careful attention ...

I've completed nearly all of the platform trainings, but I'm currently stuck on the Routing lesson. I've made sure I've logged in and don't have an expired session. I've gone to the end of the training several times, I've tried clicking to exit the training ...

Welcome, @Monica Venancio ! ------------------------------ Steve Park Senior Principal Professional Services - Digital ------------------------------

Hi everyone! Greetings from the Pacific Northwest of the USA! My name is Steve Park. I'm a PS consultant on the North America - Digital team. I've been with Genesys for 5 years. I've got experience working with Cloud, Engage on prem, Engage Cloud and ...

We've got a few folks in Professional Services who are trained on this now and can answer questions or help with a pilot if needed. ------------------------------ Steve Park Senior Principal Professional Services - Digital ------------------------- ...

Schrotthagen - Hand in Hand It's what I have on when I'm building bots and demo flows 😁 Steady build, then everything clicks. 😎 ------------------------------ ------------------------------ Valentin Koulaksezian Ceritek - France ...

Hi Katsuya, Thank you for the update, really appreciate you sharing your findings and approach. It would be great to hear which path you end up taking and how it works out. Thanks again ------------------------------ Phaneendra Technical ...