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  • Image of How to Deliver More Personalised Customer Journeys with AI

    10 September 11am BST/12pmCET How to Deliver More Personalised Customer Journeys with AI Organisations are under growing pressure to create experiences that feel more connected, relevant, and responsive. ...

     09-10-2026  |  11:00 - 12:00 UTC

  • Image of Preparing Your Organisation for AI: How to Scale Innovation with Trust

    9 July 11am BST/12pmCET Preparing Your Organisation for AI: How to Scale Innovation with Trust Getting value from AI takes more than deploying new technology. It requires the right balance of innovation, ...

     07-09-2026  |  11:00 - 12:00 UTC

  • Image of CTRL + AI + SUCCEED: Design as the North Star for Agentic AI

    Ctrl+AI Succeed is a practical webinar series designed to help customer experience, operations, and digital transformation teams understand how AI can drive measurable business value across customer service ...

     06-30-2026  |  15:30 - 16:00 CET