Welcome to the Genesys Community

Latest Discussions

  • Could I ask please. Do we have any plans to incorporate an automated staffing check option for holiday rather than just an allocated pots of hours/time off group please? So basically something where if at an intraday staffing level once the leave ...

  • Hello, I am trying to use an API to check if a user currently has a profile (by email) and to check which state it is in (including inactive and deleted). I tried using this API but I am getting some strange results. Get /api/v2/scim/users with the ...

  • I think this a great new feature! I also love the fairly recent shift details enhancement with the min and max for a particular shift (most tools just have a max like Calabrio). My only issue that comes up is sometimes is with the 6 week planning period ...

  • I like the idea of the check mark/color shift. Thank you! ------------------------------ Kate Russell ------------------------------

  • Love the idea of a checkmark. For me I'd like to see an extensive colour palette for activities and perhaps something to differentiate absences from activities but not a deal breaker as I guess that can just be colours. I also miss having a lock on an ...

Popular Community Content

More Genesys Resources