Genesys Cloud - Main

Have you ever wished you could set the duration of your chat to better service your customers? The Genesys Q&A Show has got you covered with a new feature to customize Async Messaging. We've got a great deck presentation, demo, and Q&A with three product ...

Confirmed for release next week ------------------------------ Savino Ricci Senior Technical Consultant ------------------------------

Hi Paul, We've received the same question from other customers about whether it is possible to re-use an existing ACMA-registered ASID. Our customers are based in Australia, to be specific. Would you be able to share a response here whether it is ...

Jim 😀 😀 😀 😀 😀 😀 I tagged the wrong person, sorry .... it was Lee , ------------------------------ Kaio Oliveira GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM PS.: I apologize if there are any mistakes in my ...

7/13/2026 ------------------------------ Robert Wakefield-Carl ttec Digital Sr. Director - Innovation Architects Robert.WC@ttecdigital.com https://www.ttecDigital.com https://RobertWC.Blogspot.com ------------------------------

Hi Cameron, Thanks for the update, I appreciate the insight. We'll definitely keep an eye on the release notes and developer community for any announcements. Really looking forward to seeing this feature go live, it has a lot of potential to improve ...