Legacy Dev Forum Posts

 View Only

Sign Up

  • 1.  Agent Welcome Prompt

    Posted 06-05-2025 18:25

    David_Martinez1 | 2023-03-09 03:19:42 UTC | #1

    Hi, I know this idea is moving forward. Agent Welcome Prompt https://genesyscloud.ideas.aha.io/ideas/INB-I-986

    I know messages in the inbound call flow and in-queue flow is one solution.

    However, has anyone found a workaround using an API that can play a message to the caller when the inbound call connects to an agent?

    thanks, David


    system | 2023-04-07 02:41:59 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 18757