David_Martinez1 | 2023-03-09 03:19:42 UTC | #1
Hi, I know this idea is moving forward. Agent Welcome Prompt https://genesyscloud.ideas.aha.io/ideas/INB-I-986
I know messages in the inbound call flow and in-queue flow is one solution.
However, has anyone found a workaround using an API that can play a message to the caller when the inbound call connects to an agent?
thanks, David
system | 2023-04-07 02:41:59 UTC | #2
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