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  • 1.  Applied Epic

    Posted 03-13-2024 17:12
    No replies, thread closed.

    Hi all,

    Has anyone done an integration between Genesys Cloud and Applied Epic (Insurance agency management software)?

    I just want to make sure it's easily achievable.

    Thanks


    #Integrations

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    Philippe Tremblay
    Paxyl Solutions
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  • 2.  RE: Applied Epic
    Best Answer

    Posted 03-16-2024 21:36
    No replies, thread closed.

    Not that I have heard of, but someone may have done one. 

    If I am in the right place: Epic SDK REST API (appliedsystems.com), they do have a REST API, though it looks very limited in functionality, so integration is possible for lookups through a data action.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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