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  • 1.  Audit Viewer

    Posted 12-07-2023 08:37
    No replies, thread closed.

    Is Audit Viewer considered a Security/IT troubleshooting tool, or Operations/Supervisor/WFM tool that they should have access to as well? 


    #PlatformAdministration

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    Tim Strong Bear
    Senture, LLC
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  • 2.  RE: Audit Viewer

    Posted 12-09-2023 16:16
    No replies, thread closed.

    Since it does not provide IP information and only user id and change made, I would say Operations, but if you have a rogue user with self-inflicting tendencies, I guess you can use it as security, but without realtime notifications, it would only be forensics, not proactive.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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