Hi Serena,
On the page restrictions, indeed, Messenger only restricts visibility per Domain. What's the use-case for individual pages restriction?
I mean: are you asking explicitly for limited pages, or would it be sufficient to limit to particular sub-domains? The concern with individual pages is that if user navigates across different pages, where Messenger is not visible, then conversation will break. Just trying to better understand the use-case.
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Angelo Cicchitto
Genesys - Employees
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Original Message:
Sent: 04-04-2023 05:53
From: Serena Spaccesi
Subject: Authentication Web Messenger
Hi everyone,
We would like to integrate a Web Messenger on our portal, subject to authentication.
Among the configurations of Messenger on Admin, it is possible to restrict deployment to certain domains, but not on specific pages of those domains.
We would like to limit the execution of Web Messenger to only certain pages. Is there a way to do this?
By going through the OpenID Connect solution, is it possible to verify authentication between Portal and Messenger? Or is it possible to go through another system that makes use of JWT?
Thanks in advance
Sere
#ArchitectureandDesign
#DigitalChannels
#ConnectwithaCustomer(NEW)
#Implementation
#Integrations
#Security
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Serena Spaccesi
Indra Italia spa
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