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  • 1.  Common Module Output troubles

    Posted 02-15-2022 15:28
    No replies, thread closed.

    In Flow1, I Call Common Module. This Common Module I have a variable in it set as an Output from the flow. However, when I'm back in Flow1, I can't find that variable to use in a step like a Switch. Do I have to use Set/Get Participant Data? If so, what then is the use of the Output variable in a Common Module and how do I use it?


    #ArchitectureandDesign

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    Daniel Ronzoni
    Prog Leasing LLC
    ------------------------------


  • 2.  RE: Common Module Output troubles

    Posted 02-15-2022 16:38
    No replies, thread closed.
    Common.PL_Language is the name of the variable inside of the common module.  You need to map that to a flow variable by adding a variable name in that space below the name and then use that in your switch.  Only values come in and out of the module.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


  • 3.  RE: Common Module Output troubles

    Posted 02-15-2022 16:52
    No replies, thread closed.
    Ohhh that makes so much more sense now. I feel a little silly! Thanks!

    ------------------------------
    Daniel Ronzoni
    Prog Leasing LLC
    ------------------------------

    Original Message


  • 4.  RE: Common Module Output troubles

    Posted 02-15-2022 18:15
    No replies, thread closed.
    Never a silly questions and always a valid answer.  Come to the community for whatever you run into.

    ------------------------------
    Robert Wakefield-Carl
    Avtex Solutions, LLC
    Contact Center Innovation Architect
    robertwc@avtex.com
    https://www.Avtex.com
    https://RobertWC.Blogspot.com
    ------------------------------

    Original Message


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