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Contact Center Administrator Quality Management - Course Retired

  • 1.  Contact Center Administrator Quality Management - Course Retired

    Posted 10-03-2024 10:10

    Beyond has made the decision to retire Genesys Cloud: Contact Center Administrator - Quality Management, as of today. This course has been replaced by four newer courses listed below:

    Genesys Cloud CX: Quality Management - Basics

    Genesys Cloud: WEM - Quality Management - Reviewing My Evaluations

    Genesys Cloud: Quality Management - Evaluating Interactions

    Genesys Cloud: Quality Management – Configuration

    For any questions, please contact beyond@genesys.com.


    #GenesysCloud
    #Training

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    Melissa Talamonti-Clark
    Genesys - Employees
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