A place to ask questions, connect with others, and stay in the know
Beyond has made the decision to retire Genesys Cloud: Contact Center Administrator - Quality Management, as of today. This course has been replaced by four newer courses listed below:
Genesys Cloud CX: Quality Management - Basics
Genesys Cloud: WEM - Quality Management - Reviewing My Evaluations
Genesys Cloud: Quality Management - Evaluating Interactions
Genesys Cloud: Quality Management – Configuration
For any questions, please contact beyond@genesys.com.
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Check out the Genesys Knowledge Network - your all-in-one access point for Genesys resources