Genesys Cloud - Main

I want to Know all the steps , terms & conditions , programming Frameworks (or languages) that suuported to build an application and making it shown puplic in the AppFoundary  ?
and also the required integrations , in General all the steps for this process please. 

#AI Configuration
#AI Copilot (Agent, Supervisor Admin)
#API/Integrations
#Architect and Design
#Conversational AI (Bots, Virtual Agent, etc.)
#Digital Channels
#Implementation
#Omni-Channel Desktop/User Interface
#Outbound
#Predictive Engagement/Routing
#Reporting/Analytics
#Roadmap/New Features
#Routing (ACD/IVR)
#Security
#System/Platform Administration
#Telephony
#WEM - Quality, WFM, Gamification, etc
#Unsure/Other
#Community Announcements
#Community Videos (TAM, QA, etc.)

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Ahmed Mohamed
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I think you would be best off posting this question in AppFoundry community

That said, your place to start the process is the About the AppFoundry article in the Resource Center.

Another good source of information is Ask Me Anything on the Orchestrators main page (linked in the slide out to the right of this page)

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George Ganahl GCCX-AI, GCP, GCD
Technical Adoption Champion
Genesys
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For example, I copy/pasted your question into Ask Me Anything and it responded:

Here's a comprehensive overview of the process to build and publish an application on AppFoundry:

1. Initial Application Process:

• Submit an AppFoundry application request through the Genesys Partner Portal
• Initial approval takes 1-2 weeks
• You'll receive an email notification upon approval

2. Development Requirements:

You can develop your integration using:

• ISV client applications with Genesys provided examples
• Genesys Cloud Embeddable Framework (GCEF)
• Client applications using default Genesys Cloud integration

Technical Tools Available:

• Platform APIs (RESTful)
• SDKs in multiple programming languages: JavaScript, Python, Java, .NET, and C#
• Command Line Interface (CLI) for macOS, Linux and Windows

3. Technical Requirements:

• Complete Genesys Cloud Certification (CCP) before accessing support or SDKs
• Maintain continuous integration with latest Genesys releases
• Conduct internal testing for integration verification
• Provide comprehensive solution documentation
• Ensure GDPR compliance with Data Processing Agreement
• Have a Genesys-approved EULA

4. Security Requirements:

• Implement security in systems/software development lifecycle
• Perform security defect management before production
• Ensure software suppliers follow industry security standards
• Review applications for security vulnerabilities
• Complete security assessments (SOC 2 Type II, CAIQ, or CSA STAR)

5. Final Submission Process:

You'll need to provide:

• Partner name and App name
• Detailed descriptions
• Logos and screenshots
• Help documentation and brochures
• Supported languages
• Industry focus and use cases
• Regional availability
• Pricing information

After submission, Genesys will review your application, build the listing, and notify you upon completion.

Would you like more specific information about any of these aspects?

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George Ganahl GCCX-AI, GCP, GCD
Technical Adoption Champion
Genesys
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Original Message:
Sent: 01-21-2026 09:52
From: George Ganahl
Subject: Developing an Aplication and upload it in Genesys cloud AppFoundary

I think you would be best off posting this question in AppFoundry community

That said, your place to start the process is the About the AppFoundry article in the Resource Center.

Another good source of information is Ask Me Anything on the Orchestrators main page (linked in the slide out to the right of this page)

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George Ganahl GCCX-AI, GCP, GCD
Technical Adoption Champion
Genesys
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