Hey all,
I am looking at creating a chat bot, the bot will capture a bunch of information and create a lead into Salesforce.
Most of this is working as expected besides a two questions we have,
First is, What we want it to do is either select from them digital menu or list, otherwise enter their own custom text. (they can choose anything form the list, and it will pass or type anything from the list and it will pass) - how do we go about allowing them to enter their own customised text?
Second: Can we remove the option to allow them to type anything for some of the questions, and only allow them to select from the list?
Thank you
#DigitalChannels------------------------------
Richard
------------------------------