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Enable search interactions by Topic

  • 1.  Enable search interactions by Topic

    Posted 06-05-2025 19:08

    Sayth_R | 2024-04-12 03:30:11 UTC | #1

    Hi

    I hope this is in the correct category. I am trying to enable the Search Integrations Feature so I can search by Topic.

    These are the docs I am referring to Enabling the Interactions Search view (genesys.com)

    Which says I need to do this

    However, where do I do that?


    Jerome.Saint-Marc | 2024-04-12 07:27:14 UTC | #2

    Hello,

    The Genesys Cloud Developer Forum is meant for questions related to development and customization for the Genesys Cloud solution.

    Your question appears to relate to the Genesys Engage On-Premises solution or to the Genesys Engage Cloud Platform (known as Genesys MultiCloud CX solution). I would suggest that you post your question on the Genesys Multicloud Community forum or on the Genesys Engage On-Premises Community forum.

    Genesys Cloud solution (i.e. the solution we are discussing in this forum) is different from the Genesys Engage On-Premises solution and the Genesys MultiCloud CX solution.

    Regards,


    system | 2024-05-12 07:27:32 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 25679