Genesys Multicloud

 View Only

Latest Discussions List

  • Posted in: PureEngage Cloud

    Is there a way to download call transrcripts only in bulk. I know that this can be done individually. #Reporting/Analytics ------------------------------ Mark Heili Generac Power Systems, Inc. ------------------------------

  • Posted in: PureEngage Cloud

    Currently we have only option to download reports in the form of either csv or pdf, it would be good if we can have an option to download directly in excel format. #Reporting/Analytics ------------------------------ satish hatti Infosys McCamish ...

  • Posted in: PureEngage Cloud

    It's that time of year to score big with an item off of the Genesys Prize Wall! How? -We've got Super Bowl Prop Bets going on. Head over to answer the polls best you can. After the Big Game, which aires Sunday Feb. 11th , we'll see who ...

  • Posted in: PureEngage Cloud

    Today is the final day for this survey opportunity! Five random respondents will be drawn to each receive a $100 e-gift card. We appreciate your input, thank you, and Happy Holidays! ------------------------------ Heather Roth Genesys - Employees ...

  • Posted in: PureEngage Cloud

    Hello folks! A big thanks to all who have taken the survey already. There's still a chance to enter the drawing! Five random winners will each receive a $100 e-gift card. The 10 minutes you spend taking this survey is a huge help and all of this ...

What's Happening?

Helpful Links

Ideas Labs 

What are your feature requests or ideas? We'd love to hear them!

Genesys Cloud CX Ideas
Genesys Multicloud CX Ideas
PureConnect Ideas