Genesys Cloud - Main

Hi all

In the last couple of week when we open the dashboard we review a message that say "some data is not shown in this dashboard because you do not have permissions to view" however it does not seem to affect the view of the dashboard. Just wondering why this is happening and what we need to do to remove the message

#Unsure/Other

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Sonja Maxwell
Smart Service Queensland
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We have occasionally sent this as well.  There was an issue with roles and permissions that caused the lookup to not pick up all the roles assigned to the user.  This is now fixed.  If you get it, try logging out and logging into a new browser session.  If you continue to get the message, open a CARE ticket so they can check on roll out of that fix 

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Robert Wakefield-Carl
ttec Digital
Sr. Director - Innovation Architects
Robert.WC@ttecdigital.com
https://www.ttecDigital.com
https://RobertWC.Blogspot.com
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