Greetings Andrea! Is this announcement what you're referring to? If so, if you have a TAM resource from your CSM team, perhaps they can try to get little more inside info for you on the timing & details. Unless of course someone from the Genesys team can chime in here.
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Brian T. Jones | Ascension | Senior Specialist - Technology
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Original Message:
Sent: 12-15-2025 14:31
From: Andrea Nadeau
Subject: Genesys Cloud: Enhancing the new navigation experience with improved accessibility in the user settings menu
Hello! Does anyone have more info on this announcement ? I could not find it on the roadmap. It looks great, but I will have to recreate the adobe simulations we use for training, so I am trying to get an idea as to when.
#Roadmap/NewFeatures
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Andrea Nadeau
Technology Consultant
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