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  • 1.  Genesys Cloud - Version 1.0.0.30630 – Nov 12, 2025

    Posted 11-13-2025 10:37
    No replies, thread closed.

    Hello, 

    I am looking for more details on the Media Tier Updates V. 1.0.0.30630. The page provides what is being fixed - link here Version 1.0.0.30630 – Nov 12, 2025 - Genesys Cloud Resource Center but I am seeking more details on each individual update and also the details of the fixes that went into these updates. Could someone point me in the right direction? Thank you! 


    #System/PlatformAdministration
    #Telephony

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    Andrea Nadeau
    Technology Consultant
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  • 2.  RE: Genesys Cloud - Version 1.0.0.30630 – Nov 12, 2025
    Best Answer

    Posted 11-13-2025 11:52
    No replies, thread closed.

    Hi Andrea,

    The details of each individual fix are not published, only the summary.  If you have a query about a particular fix for an issue you are/were having, then you can check with Genesys Product Support.



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    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
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  • 3.  RE: Genesys Cloud - Version 1.0.0.30630 – Nov 12, 2025

    Posted 11-13-2025 12:12
    No replies, thread closed.

    Hello! Thank you for your response. Product Support gave me a link to the summary when I asked for more details on the summary. So here we are. The summary states to post on community for more info. 



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    Andrea Nadeau
    Technology Consultant
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    Original Message


  • 4.  RE: Genesys Cloud - Version 1.0.0.30630 – Nov 12, 2025

    Posted 11-14-2025 04:59
    No replies, thread closed.

    Hi Andrea,

    As stated before the details of each fix aren't published as that level of detail isn't required.  Can you explain why you need the detail of the fixes or if there is a specific fix that you are looking into?  As I said before, if you have particular issue, then Product Support should be able to assist with that.



    ------------------------------
    Sam Jillard
    Online Community Manager/Moderator
    Genesys - Employees
    ------------------------------

    Original Message


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