In a future release Current Target: March 6
Genesys Cloud will update the icons for X (formerly Twitter), Instagram, WhatsApp, Facebook Messenger, Email, and Phone. These changes enhance visibility and clarity, making it easier to identify and differentiate communication channels at a glance. The updated icons improve visual uniformity across platforms and better represent each channel's current state, reducing ambiguity for users.
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Nicholas Robinson
Principal Product Manager
Genesys - Employees
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