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Genesys Native Agent Assist for Voice and Call Note Summarization

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  • 1.  Genesys Native Agent Assist for Voice and Call Note Summarization

    Posted 02-02-2023 07:32
    No replies, thread closed.
    Hi @Sean Rooney
    Good Day!
    May we can know the tentative release dates of Genesys Native Agent Assist for Voice and Call Note Summarization.
    ​
    #ConversationalAI(Bots,AgentAssist,etc.)

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    Maragatham Sadaiyandi
    Accenture Solutions Private Limited
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  • 2.  RE: Genesys Native Agent Assist for Voice and Call Note Summarization

    Posted 02-03-2023 08:52
    No replies, thread closed.
    I can't comment on the release date -- @Sean Rooney may be able to provide a bit of guidance on that. But, we are going to start recruiting for the native voice beta later this month so please do watch for that announcement and sign up.​​

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    Jane Hendricks
    Genesys - Employees
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