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  • 1.  Genesys Point of Contact

    Posted 05-30-2024 19:07
    No replies, thread closed.

    Hi there - How can my team schedule a meeting with a representative to discuss specific questions about Genesys Cloud?


    #Unsure/Other

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    Caitlyn Petrousek
    eFinancial, LLC
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  • 2.  RE: Genesys Point of Contact
    Best Answer

    Posted 05-30-2024 23:38
    Edited by Jason Kleitz 07-02-2024 15:39
    No replies, thread closed.

    Hi Caitlyn

    You should probably reach out to your Customer Success Manager or your Genesys Partner directly to arrange something like this.

    Check out the Genesys Cloud Customer Care page for contact information for Genesys product support if needed:

    https://help.mypurecloud.com/articles/contact-genesys-cloud-care/

    https://genesys.my.site.com/customercare/CustomerCareContactUs

    Edit: If it is just information about Genesys cloud features and how something works, you can ask your questions here on the forum, the community is always happy to help.

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    Anton Vroon
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