Genesys Cloud - Main

Looking for reference for use case where you have integrated Genesys cloud with workday for Absence management.

Few questions: 

How did you integrate Genesys with workday from a technical point of view

DId you sync leave types in Genesys and workday?

What was the biggest challenge during this integration?

#ArchitectureandDesign

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Amit Bose
Solutions Architect
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Hi Amit, 

From a technical perspective, this blue print should help: Integrate Genesys Cloud with an HRIS system.

Hopefully others in the community can give you their insights, but it may also be worth checking the Workforce Engagement Management Community

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Sam Jillard
Online Community Manager/Moderator
Genesys - Employees
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