Genesys Cloud - Main

Hey Everyone,

I love the smell of an AMA in the morning! At least one question has been sent in ahead of time, but just a reminder that you can start posting your questions for our Holiday Scheduling experts now. 

In case you have not heard, the AMA today (11/13) is in the PureCloud community from 1-3pm EST. It's a great chance for you to join our Technical Engineers and Product Management team members to ask your questions about current and upcoming functionality in PureCloud.

Meet the experts here:

• Gage Decker (Support Engineer - PureCloud's Architect and Routing)
• Adam Firestine (Senior Engineer - Focusing on User Interface)
• Rebecca Owens (Product Manager - PureCloud Self Service and Automation)

You may remember Adam and Gage from our Halloween episode of the PureCloud Q&A Show where we discussed Holiday Scheduling and a problematic bug that you can easily avoid. They will be available with Rebecca in the PureCloud Community during the AMA to answer your questions to guarantee that you are ready for the holidays.

You can learn more about AMAs and how they work on the community's AMA page. Any discussion started in the PureCloud community during this time is fair game, but use the AMA topic tag to get our attention. The team and I will be in the community answering questions from 1-3pm EST. 

Hope to see you there!

Cheers,
#Ask Me Anything (AMA)

------------------------------
Matt Lawson
Genesys - Employees
Online Community Manager
------------------------------

Hi everyone,

Thanks to everyone who participated in today's Holiday Scheduling AMA! With that being said, the AMA is now closed, but don't you worry, the questions and answers posted today will remain in the community forever! Thanks everyone!

------------------------------
Cole Callahan
Genesys - Employees
Online Community Coordinator
------------------------------