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  • 1.  How to assign and create a new 800 number for a new call queue ?

    Posted 03-31-2025 14:13
    No replies, thread closed.

    I am seeking some advice on how to create and assign a new Inbound phone number for a newly created queue.   


    #Telephony

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    Delvin Edwards
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  • 2.  RE: How to assign and create a new 800 number for a new call queue ?
    Best Answer

    Posted 03-31-2025 14:33
    No replies, thread closed.

    Hi,

    Here the article to Manage DID and toll-free numbers.

    https://help.mypurecloud.com/articles/did-numbers/



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    Thanks!

    Ganesh S
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