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How to get audio media from WhatsApp conversation in the Digital or Common flows ?

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  • 1.  How to get audio media from WhatsApp conversation in the Digital or Common flows ?

    Posted 11-03-2023 09:31
    No replies, thread closed.

    Hello, I'd like to know how can I get audio media files from WhatsApp conversation in the Digital or Common flows ?
    I would like to create a flow where we are able to reuse that audio, but I am not able to find at least the audio URN/URL.


    #ConversationalAI(Bots,AgentAssist,etc.)
    #DigitalChannels
    #Integrations
    #Roadmap/NewFeatures

    ------------------------------
    Leandro Figueiredo
    MINDS DIGITAL INFORMATICA LTDA
    ------------------------------


  • 2.  RE: How to get audio media from WhatsApp conversation in the Digital or Common flows ?

    Posted 11-06-2023 09:02
    No replies, thread closed.

    Hi @Leandro Figueiredo,

    One option is to use PureSocial to integrate your WhatsApp channel, so you have access to the audio and other resources you need.

    If you need more information please contact me.

    Best regards,

    Járlei



    ------------------------------
    Jarlei Guimarães
    Sixtra Chile S.A.
    ------------------------------



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