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  • 1.  How to setup Google Cloud Voice and How to purchase a number

    Posted 02-09-2024 13:51
    No replies, thread closed.

    Hi Community, I have made a basic call flow on Architect, just need to know how should I assign a number to my user, do I have to buy it first? If so, please assist from where can I buy or use toll free phone number to check if the call flow is working or not. 

    Thanks in advance,

    Abdul Ahad. 

    Partner


    #Telephony

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    Abdul Ahad
    Interact CX LLC
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  • 2.  RE: How to setup Google Cloud Voice and How to purchase a number
    Best Answer

    Posted 02-09-2024 14:20
    Edited by Jason Kleitz 06-27-2024 16:41
    No replies, thread closed.

    Hi Abdul, welcome here!

    I guess then this documentation can help you: Purchase DID numbers - Genesys Cloud Resource Center

    Genesys Cloud Resource Center remove preview
    Purchase DID numbers - Genesys Cloud Resource Center
    While the actual DID number purchase operation is a straightforward procedure, there... [More]
    View this on Genesys Cloud Resource Center >

    - But, you can use a local caller (User to DID number) to test your flow, you can create a "call routing" that matches your flow architect" immediately and create a DID range and DID number - local (E.164).


    https://help.mypurecloud.com/articles/did-numbers/

    https://help.mypurecloud.com/articles/add-a-call-route/

    Att,



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    Breno Canyggia Ferreira Marreco
    https://www.linkedin.com/in/brenocfm-40b62182/
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