You are correct, and that is what I said, Genesys Cloud does not support JWT directly. The only way you will be able to support a payment gateway that requires you to generate a JWT for authentication is to use either the AWS Lambda Data Actions or Web Service Data Actions to call a service that is external to Genesys Cloud to execute the code that you need to handle that payment.
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Jim Crespino
Senior Director, Developer Evangelism
Genesys
https://developer.genesys.com------------------------------
Original Message:
Sent: 07-28-2023 11:28
From: Raghavapvds pvds
Subject: Jwt Token
Hi Jim,
Thanks for your response.
But Genesys cloud was not support JWT token directly. And kindly let me know what are the options available other than lambda function.
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Raghavapvds
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Original Message:
Sent: 07-28-2023 10:54
From: Jim Crespino
Subject: Jwt Token
Generating JWTs is a little outside the scope of what is built into Genesys Cloud. However, you can use the AWS Lambda Data Action integration to call an AWS Lambda, and once in the Lambda you can execute any NodeJS code that you might need to be able to integrate to the payment gateway.
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Jim Crespino
Senior Director, Developer Evangelism
Genesys
https://developer.genesys.com