Hi all!
I am trying to implement web chat with authentication. When page opens it redirects me to login page and after I provide credentials nothing happens on Chat web page. when I looked in console I see oauthcodegrantjwtexchange request on Network tab with 401 status.
Not sure how to fix the issue... everything seems to be correct. Any ideas? Attaching oauthcodegrantjwtexchange response:
{
"message": "Failed to identify user for token: 7a02a3594efd03f481a821142b532208 deploymentId: 06077a27-e072-4066-8c1e-a31a975e9b7b",
"code": "unauthorized",
"status": 401,
"contextId": "7e2fd7fd-7820-451a-9d08-295750e3d472",
"details": [],
"errors": []
}
Thanks in advance!
#DigitalChannels#Implementation------------------------------
Vitalii Hetman
Genesys Professional Services Engineer
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