Certification and Training

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  • 1.  Partner Digital subscription

    Posted 03-14-2026 22:44

    Need to more details about Partner Digital subscription and Learning Digital subscription ?


    #Training

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    Shankar S
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  • 2.  RE: Partner Digital subscription

    Posted 03-20-2026 11:43

    Partner Digital Subscription

    • For Genesys partners
    • Includes learning + certification vouchers
    • LAB / VM (Launch VM LTI) access is usually included (time‑bound, role‑based)

    Learning Digital Subscription

    • For individuals or customers
    • Includes self‑paced courses + certification vouchers
    • LAB / VM access is typically NOT included


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    Silambarasan Viswanathan
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  • 3.  RE: Partner Digital subscription

    Posted 04-23-2026 14:37

    thanks



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    Maico Zorzan
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  • 4.  RE: Partner Digital subscription

    Posted 04-22-2026 12:16

    Hi Shankar, if you need further details on the subscriptions available to you please get in touch - vickie.chamberlain@genesys.com



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    Victoria Chamberlain
    Service Engagement Professonal
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  • 5.  RE: Partner Digital subscription

    Posted 2 days ago

    Hi Shankar,

    For Genesys engineers who want to learn more about the value of Partner Digital Subscription and Learning Digital Subscription, I'd like to share some observations from my experience.

    Five years ago, access to Genesys Beyond was primarily limited to Genesys employees, partners, and customers. Learning resources and certification opportunities were available, but access was much more restricted than it is today.

    Since last year, the Orchestrator portal has expanded opportunities and provided greater access for individuals who are committed to learning and growing their Genesys expertise. This has made training and certification pathways more accessible than ever before.

    Another significant advantage is the Advocacy Store. It provides additional ways for us to use the points we earn through community participation and advocacy activities. These points can be redeemed for valuable benefits, including:

    • Partner Digital or Learning Digital subscriptions
    • Certification exam vouchers
    • Other learning and certification-related resources

    One important lesson I've learned is that policies and programs are always evolving. Opportunities that are available today may change tomorrow. That's why it's important to take advantage of the current benefits while they are available and continue investing in our professional development.

    When comparing today's offerings with the policies and programs from previous years, the current Orchestrator ecosystem has helped many engineers significantly reduce the cost of training and certification. It has created more opportunities for continuous learning and professional growth.

    I believe we should recognize and appreciate the effort Genesys has made to provide these learning pathways and resources to the community. These programs allow more engineers to develop their skills, earn certifications, and advance their careers with a lower financial barrier than in the past.

    Thanks,



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    Francis
    NA
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