Genesys Cloud - Main

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Passing array as input in the data action API

    Posted 09-16-2024 11:42
    No replies, thread closed.

    We have a use case for where we need to pass input parameter as an array in the data action, but we are unable to pass it.

    Request: for example,

    Request:
    {
    "accountnumber": {
    "zone": {
    "tax": "",
    "location": "",
    "orderdetails": [
    {
    "id": "",
    "quantity": ""
    },
    {
    "id": "",
    "quantity": ""
    }
    ]
    }
    }
    }

     This is for dynamic array. Could anyone provide input how we can achieve this?


    #API/Integrations

    ------------------------------
    Parthiban Kannaiyan
    Cognizant Technology Solutions India Private Limited
    ------------------------------


  • 2.  RE: Passing array as input in the data action API

    Posted 09-16-2024 14:24
    No replies, thread closed.

    I have found the only way is to build the input as JSON code in the configuration tab instead of using the contacts.



    ------------------------------
    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
    ------------------------------



  • 3.  RE: Passing array as input in the data action API

    Posted 09-16-2024 14:56
    No replies, thread closed.

    Hello Robert,

    Thanks for the update, I have multiple products for the input but how to write the JSON code in the configuration?

    Can you please help me on this?



    ------------------------------
    Parthiban Kannaiyan
    Cognizant Technology Solutions India Private Limited
    ------------------------------

    Original Message


  • 4.  RE: Passing array as input in the data action API
    Best Answer

    Posted 09-16-2024 20:53
    No replies, thread closed.

    I would think something like

    {
  "title": "accountnumber",
  "type": "object",
  "properties": {
    "zone": {
      "type": "object",
      "properties": {
        "tax": {
          "type": "string"
        },
        "location": {
          "type": "string"
        },
        "orderdetails": {
          "type": "array",
          "items": {
            "type": "object",
            "properties": {
              "id": {
                "type": "string"
              },
              "quantity": {
                "type": "integer"
              }
            },
            "required": [
              "id",
              "quantity"
            ]
          }
        }
      },
      "required": [
        "tax",
        "location",
        "orderdetails"
      ],
      "additionalProperties": true
    }
  },
  "required": [
    "zone"
  ],
  "additionalProperties": true
}


    ------------------------------
    Jess Peebles
    Spark New Zealand Trading Limited
    ------------------------------

    Original Message


Related Content