Genesys Cloud - Main

Hi Community,

we have a requirement to move the recordings to S3 bucket immediately after the call completion. To achieve this, we are creating an S3 Integration and trying to set the policy to export the recordings to S3 Bucket. But there is no option of selecting the immediate option under the Archive recordings After, it has only the option to select the days. my question is if we set the days as Zero (0) will the recordings be moved immediately.

Below screen shot for reference 

#Integrations

------------------------------
Hanumanthaiah Thimmaiah
Black Box Limited
------------------------------

The archive option here has nothing to do with the S3 export.  That will be done essentially immediately already from memory.

------------------------------
Vaun McCarthy
------------------------------

Original Message:
Sent: 10-26-2023 01:12
From: Hanumanthaiah Thimmaiah
Subject: Policy settings

Hi Community,

we have a requirement to move the recordings to S3 bucket immediately after the call completion. To achieve this, we are creating an S3 Integration and trying to set the policy to export the recordings to S3 Bucket. But there is no option of selecting the immediate option under the Archive recordings After, it has only the option to select the days. my question is if we set the days as Zero (0) will the recordings be moved immediately.

Below screen shot for reference 

#Integrations

------------------------------
Hanumanthaiah Thimmaiah
Black Box Limited
------------------------------