Hi Takayuki,
The deprecation was announced on Feb 23, 2026.
According to the notice, the API is deprecated effective immediately and the planned removal date is May 1, 2028.
Her is the link to it https://community.genesys.com/discussion/deprecation-of-replaceexternal-and-consultexternal-apis
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Phaneendra
Technical Solutions Consultant
Monash University
Australia
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Original Message:
Sent: 03-05-2026 07:06
From: Takayuki Suzuki
Subject: POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult
Everyone,
The following API is currently deprecated.
If anyone knows when the deprecation was announced, could you please let me know?
Also, although it is a deprecated API, since it has not been retired, can it still be executed?
POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult
You're welcome.
Takayuki Suzuki
#PlatformAPI
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Takayuki Suzuki
NA
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