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POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult

  • 1.  POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult

    Posted 03-05-2026 07:06

    Everyone,

    The following API is currently deprecated.

    If anyone knows when the deprecation was announced, could you please let me know?

    Also, although it is a deprecated API, since it has not been retired, can it still be executed?

    POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult

    You're welcome.

    Takayuki Suzuki


    #PlatformAPI

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    Takayuki Suzuki
    NA
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  • 2.  RE: POST /api/v2/conversations/calls/{conversationId}/participants/{participantId}/consult

    Posted 03-05-2026 07:37

    Hi Takayuki,

    The deprecation was announced on Feb 23, 2026.

    According to the notice, the API is deprecated effective immediately and the planned removal date is May 1, 2028.

    Her is the link to it https://community.genesys.com/discussion/deprecation-of-replaceexternal-and-consultexternal-apis



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    Phaneendra
    Technical Solutions Consultant
    Monash University
    Australia
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