Workforce Engagement Management

 View Only

Sign Up

  Thread closed by the administrator, not accepting new replies.

  • 1.  Problems viewing schedules since today's release?

    Posted 04-26-2023 19:07
    No replies, thread closed.

    Anybody else got reports of agent schedules failing to load in either SF client or full UI since the roadmap release today of the schedule view changes?


    #Workforce Engagement Management

    ------------------------------
    Vaun McCarthy
    ------------------------------


  • 2.  RE: Problems viewing schedules since today's release?

    Posted 04-27-2023 09:45
    No replies, thread closed.

    Hi Vaun, 
    I've reached out to a couple of people internally and they haven't been able to replicate the issue of loading agents schedules.
    I would raise a ticket with Product Support if the issue doesn't resolve and nobody else responds with a similar issue.



    ------------------------------
    Tracy
    Genesys
    ------------------------------



Related Content