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  • 1.  Recording TTS - Genesys Enhanced TTS (GETTS) voice SaraNeural

    Posted 09-15-2023 08:48
    No replies, thread closed.

     As Genesys Enhanced TTS (GETTS) is based on Google TTS, we are looking for options to record some of our TTS message.I would like to understand if there are any standard steps to record these TTS message in GETTS voices?Curious if anyone is aware of the process that can be shared would be helful.


    #ConversationalAI(Bots,AgentAssist,etc.)
    #PlatformAdministration

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    Meegada Sreeni
    Blue Cross Blue Shield of Michigan
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  • 2.  RE: Recording TTS - Genesys Enhanced TTS (GETTS) voice SaraNeural

    Posted 09-16-2023 15:12
    No replies, thread closed.

    You need to check with Google about that.  I know AWS lets you record for specific purposes, but I don't that is true of Google.  Kind of like recording your own song off the radio and playing it over and over to a stadium of people.  



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    Robert Wakefield-Carl
    ttec Digital
    Sr. Director - Innovation Architects
    Robert.WC@ttecdigital.com
    https://www.ttecDigital.com
    https://RobertWC.Blogspot.com
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